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Frequently Asked Questions

For answers to any of your questions, please refer to the instruction booklet that came with the Ergomo SportŪ, read the answers to the questions below, or peruse this web site. If there are any other questions, please drop us a line at Info@bicyclepowermeters.com and we will do what we can do get you the answers.  

Can I find the manual for Ergomo SportŪ online?

   
  Yes!  You will need Adobe Acrobat to look at this!  It is available here!

Ergomo Sport Manual 

   

How do I download the Ergomo SportŪ?

   
  To download the Ergomo SportŪ, begin by connecting the CPU to the data transfer cable, and connect this to the serial port on your computer. First, make sure that your Ergomo SportŪ CPU is ready to be download by pressing and holding the middle button for 4 seconds, bringing up the icon of the floppy disk only in the top, left hand corner of the CPU screen. Next make sure that your software program is ready to receive the data by having your program open to the appropriate screen and pressing the download button on the toolbar. Now, press the right and left button simultaneously for only 1 second (pressing them for more than 3 seconds will clear the Ergomo SportŪ and you will lose your current data) to begin the download process. The open window in your software program should read that your data is being downloaded. When the download is finished, the software will ask you what you want to do with this file. Simply left click on the data that has been downloaded and drag it into your software program and let it go and it will be automatically entered into the program. Tell it where to save the information and you are now ready to view your ride. If you are using another program, follow the instruction that go with your program to save and open this file in the appropriate place.
   

How do I download the Ergomo SportŪ?

   
  To download the Ergomo SportŪ, begin by connecting the CPU to the data transfer cable, and connect this to the serial port on your computer. First, make sure that your Ergomo SportŪ CPU is ready to be download by pressing and holding the middle button for 4 seconds, bringing up the icon of the floppy disk only in the top, left hand corner of the CPU screen. Next make sure that your software program is ready to receive the data by having your program open to the appropriate screen and pressing the download button on the toolbar. Now, press the right and left button simultaneously for only 1 second (pressing them for more than 3 seconds will clear the Ergomo SportŪ and you will lose your current data) to begin the download process. The open window in your software program should read that your data is being downloaded. When the download is finished, the software will ask you what you want to do with this file. Simply left click on the data that has been downloaded and drag it into your software program and let it go and it will be automatically entered into the program. Tell it where to save the information and you are now ready to view your ride. If you are using another program, follow the instruction that go with your program to save and open this file in the appropriate place.
   
What is the offset?
   
  The offset is a setting on your Ergomo SportŪ that allows you to adjust the wattage readout. This may need to be adjusted if it is off due to mis-calibration, extreme bicycle dimensions, or rider variability.
   
How do I adjust the offset?
   
 
  • To adjust the offset, simply place your computer in the handle bar mount and set the bike in a trainer without resistance, or in a work stand allowing the wheel to spin freely.
  • Put your gearing into the highest possible gear ratio, (usually a 53:12), being the big ring in front and the smallest cog in back.
  • Connect the Ergomo SportŪ to the data transfer cable.
  • Press the middle button for 4 seconds to bring up the standard display.
  • Press the right button briefly 3 times, followed by briefly pressing both the right and left buttons simultaneously to bring up the Adjustment/Offset screen.
  • Press the middle button briefly to bring the screen to the Offset 2 mode. Here you will find a 3-digit number between 065 and 075. This screen will allow you to raise the offset # by pressing the right button, or lowering the offset # by pressing the left button. Remember, make small, single increment, changes to the offset and try them before making larger ones. Raising the offset will make the Ergomo SportŪ read higher and lowering the offset will make it read lower.
  • Now press the middle button twice briefly to bring up the Offset/Adjustment 3 screen. This is where you will determine the force free value of the sensor. A constant pressure must be applied to the pedals when setting the offset. Start by pedaling the right crank by hand about 4 times until you reach approximately 60 rpm’s. While continuing to pedal the cranks, press the right button briefly and continue to pedal until you hear a beep signifying the procedure is finished and cease pedaling.
  • Once the offset is correctly adjusted, simply press the middle button once, bringing up the wheel circumference setting screen.
  • Change the wheel circumference the same way in which you changed the offset. Once this # matches that of your measured wheel circumference in millimeters, then press the middle button to finish.
  • The Ergomo SportŪ will then begin an 85 second countdown procedure clearing the memory and dialing in the settings that have been added to the device.
  • Once the computer is done with its countdown, simply press the middle button, bringing up the normal display screen and begin your ride.
 
   

How do I program the Ergomo SportŪ?

   
  Please see the instructions above for programming the offset for the Ergomo SportŪ.
   

How do I install the Ergomo SportŪ?

   
  The installation of Ergomo SportŪ is simple, but does require a handful of tools and a working mechanical knowledge of the bike. All that is required is the basic installation of the bottom bracket (sensor) and the cable that runs up the frame to the handlebars.

The tools that you will need for job include:

  • the Ergomo SportŪ bottom bracket tool that is provided with your purchase
  • 8 mm Allen wrench for the cranks
  • 2 prong, crank cap remover tool (Shimano or Campagnolo)
  • zip ties (provided)
  • grease (for bottom bracket)

Follow these steps to install the Ergomo SportŪ

  1. First remove the cap surrounding the nut on the cranks with the 2-pronged crank cap remover tool. Then remove the cranks by loosening the nut in the middle of the cranks with the Allen wrench. Using the bottom bracket tool provided with your Ergomo SportŪ, remove the bottom bracket by turning the bottom bracket counter clockwise until it is lose and able to be pulled from the housing.
  2. Clean out the housing for the bottom bracket with a degreaser or non-abrasive cleaner.
  3. Lightly lubricate the Ergomo SportŪ bottom bracket and insert it into the bottom bracket housing. Do not force it, but gently screw it into place, clockwise, using the bottom bracket tool provided. Make sure it is in tight and as flush as it needs to be.
  4. Run the pick up sensor along the chain stay and wrap it around the stay until it is tight in a place where it will be accessible to the sensor you will place on your spokes.
  5. Run the other wire that’s attached to the cradle, for the CPU, up the bottom tube to the handlebars. Us the zip ties that are provided to fasten the wires down to the frame and to secure the CPU cradle to the handlebars in the appropriate position.
  6. Attach the magnetic sensor to the spokes of your rear wheel in a position that matches up with the sensor on the seat stay.
  7. Double check to see that everything is in place, is fastened down correctly, and put the Ergomo SportŪ CPU into the cradle on the handlebars. You are ready to roll!
   
How do I reset and clear the Ergomo SportŪ before I ride again?
   
  Once you have downloaded you data to your computer, simply press and hold the right and left button for 4 seconds to clear the Ergomo SportŪ to be ready for your next ride. Remember, this will clear the data and reset the Ergomo SportŪ, so be sure that this is what you want to accomplish.
   

How can I view my average and maximum functions for all of my data?

   
  To view the average and maximum functions for all of the data ranges simply press the right button briefly when the computer is in its regular display mode. Each press will bring you to a different screen displaying maximum, average, and real time readouts for all of the data on the Ergomo SportŪ.
   
How often do I have to recharge the battery?
   
  The battery holds a 30-hour charge. The Ergomo SportŪ will display an empty battery icon on the CPU when it is time to recharge the battery. The battery takes several hours to charge and the “charge” light will go off when the battery is ready.
   
Can I order replacement parts and accessories?
   
  Absolutely! Just log onto www.ergomo-usa.com to find out more or give us a call at 434-846-4750. All of our parts and accessories will be available for purchase and are able to be viewed on the site.
   
Where can I buy the Ergomo SportŪ?
   
  Ergomo powermeters are sold athlete direct. Please contact us at www.bicyclepowermeters.com
   
I crashed while using my Ergomo SportŪ and it appears to be broken, what do I do?
   
  Ergomo-USA offers a crash replacement policy for just this situation. Simply mail the affected parts back to Ergomo-USA and upon our discretion, we will replace the broken equipment at a discount or at no cost to you besides shipping. Each situation will be handled individually. Ultimately, the decision to replace each part will be left up to the discretion of Ergomo-USA. Please contact us ASAP to get this process started in the event of damage to your product as the result of a crash.
   
What does the 1year warranty cover?
   
  The 1 year, manufacturers warranty covers any defects that may arise as the result of the manufacturing process. This does not include normal wear and tear or damage that may result from user negligence. Ergomo-USA reserves the right to approve or refuse any warranty claims, and each situation will be reviewed individually on the basis of the facts involved.
   
What do I do if the sensor wears out or needs to be refurbished?
   
  Ergomo-USA offers a service to refurbish or replace the sensors in the bottom bracket at little cost to the owner. This will allow you to use the Ergomo SportŪ for many years without worrying about it wearing out or becoming defective. Simply send it back to Ergomo-USA with your payment of $350 and we will send you a replacement or your refurbished product.
   
 
 

Copyright 2003 - Ergomo-USA - All Rights Reserved

 

 
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